Unable to connect to WD My Cloud Home with WD Discovery

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hi,

I just reinstalled Windows 10 and thus WD Discovery, and ever since, I’m not able anymore to connect to WD My Cloud Home with WD Discovery, while I can see on www.home.mycloud.com that my device is online, and while I can access to the public share with Windows Explorer. Nothing has changed in my router configuration… I would really appreciate a bit of help on this! :slight_smile:

Thank you in advance!

Stephanie

2

Hi snadeau,

There are few articles stating your issue. You can try them.

https://support.wdc.com/knowledgebase/answer.aspx?ID=20410&lang=en

https://support.wdc.com/knowledgebase/answer.aspx?ID=18608