My Cloud Home Connection via WD Discovery failing (Win 7 Prof)

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hi,

I’ve just installed WD Discovery for the third time but still fail to login.

The login button is not enabled and a red error message is displayed saying “My Cloud wurde nicht ordnungsgemäß gestartet” (“My Cloud was not started properly”). see attached screenshot please.

WD_Discovery_Login_Failure
WD_Discovery_Login_Failure383×525 22.5 KB

OS is Windows 7 Prof. 64 bit.

Access via web browser is working fine, the public share can also be accessed in Windows Explorer.

Anybody a clue what could be wrong?

Thx and kind regards,
Stefan

2

Hi biosys99,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.