Unable to sign in WD Discovery

I bought new PC and installed WD Discovery, but it can’t login, nonstop loading there forever. I’m confirmed that my credential is correct. I’ve tried WiFi and LAN cable, reset the cloud home, but still the same. May I know what should I do? How do I troubleshoot further?

Hi @valen,

Please refer below link to contact support team to help you with trouble shooting steps:
https://support-en.wd.com/app/utils/login_form