WD mirror does not display on the network for some users

My Cloud OS 3 Personal & Network Attached Storage My Cloud Mirror
1

We are a group of 16 people that share files on a project and acquired a WD Mycloud mirror for this purpose. We connected it to a wireless router. We have different machines and O/S’s. Most of the machines can connect to the public share, but some of the machines do not display the WDMYCLOUDMIRROR. No one is accessing remotely - all local in close proximity. Everyone can connect to the wireless router even those that cant connect to the drive. The drive however

shows up as

WDC.PNG
WDC.PNG263×175 9.12 KB
as opposed to WDC1.PNG

By clicking on it the web interface is entered.

Is it a setting on the specific laptop. in the router? 13 of us can connect as in my 2nd image

Please help. Thanks in advance.

Hugo

2

Hello,

Make sure all the computers are part of the same Workgroup.

3

Thanks Hamlet. I will check tomorrow (it is now night here) and feed back.