So two days ago I got a power shortage at home for like 20 mins and then it came back on. When it did, I realised that the device had an alert. When I opened it, the message displayed “Rebuilding RAID Volume 1”.
From what I checked both drives were “good” and so was the temperature for the device. The first day I went to sleep with it being at 73.2% rebuild status and last night it was at 83.5%.
However since this morning, I haven’t been able to access the device. The fan is still going, and both lights from the drives still go on and off randomly which I’m guessing means its still working on the rebuild. But other than respond to a ping, I cannot perform any action. I cannot view the files, can’t open the dashboard to see the percentage and I’m afraid a forced shutdown might mess up the drives since it’s rebuilding.
Does anyone know what are my options from here on?
I think, the RAID rebuilt process is still running, due to which it is not allowing to access dashboard and access data. I would suggest to let it complete and wait for the solid blue LED status which indicates the working of drive.
Kal8Elk - I hope you have not disposed of your device. I found the SOURCE of the issue on my MyCloud Mirror Gen2 (with 2 4TB drives).
After banging my head against the wall like every single other user of the WD My Cloud Mirror on planet earth, I finally STUMBLED upon the fix.
I did a reset of my device. Soft reset did not work (holding reset button 4 seconds). I removed power, depressed reset button, plugged in power, and did a 10 count to avoid the hard-reset, which is said to require 40 seconds. Well, a hard-reset was done, in spite of this.
This, however, is not the fix. This only gave me temporary access to the dashboard so that I could stumble upon the fix!
I went to Apps, noted that DLNA Media Server and iTunes were on. I immediately turned them off and the responsiveness was unreal. It was like waking this thing up from a coma.
Please, try this and reply here with your experiences.
FYI, I had been using a static IP address and the hard reset reverted to a DHCP assigned address. That has not in any way impacted this. The entire reason the drives were being hammered and the dashboard was inaccessible was due to these apps being on.
