We had set this up 3 years ago with phone support and recently tried to gain access to the storage on the network. It leads us to the web interface but we cant seem to manage backed up files or assign new files to be backed up. Is this done through the web interface or is there another software for these tasks. Your help is much appreciated.
Hi @mik29,
Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask
We actually did and no response in 4 days.
