I have 2 WD LIVE’s in the house older GEN and no issues with them playing stuff fro my READYNAS DUO. I just bought a new gen model WDBHG700000NBK. At first it did not even see the share on my NAS. I had to change the Workgroup on the NAS to WORKGROUP in order for WD to see it. My older ones did not have this issue. Now that I can access it, when I play a video, it freezes while the older WD’s have no issue atl all.
I originally bought the WD Play, brought it home and found that it did not see shares only worked with DLNA. So I brought it back, paid a restock fee and then bought the WD Live for an extra $40 bucks. Brought it home only to find I am no further ahead.
I 2 am having this same issue. Except I have the ReadyNAS v2 (RND4000)
I can play anything thru DLNA without problems, but when I use Network Shares I cannot seem to play movies over 1Gb very well without them pausing to update (that circle arrow thing) [some up to 2Gb will play ok while others just over 1Gb won’t]. My older WDTV devices have no problems at all, just the newer Streaming device, running firmware 1.15.10. I really love the My Library feature (especially the xml files), but I cannot use it as some of my tv shows, and a lot of my movies, won’t play without updating constantly. Although, sometimes they can play for like 5 mins or more before it starts to play up, and then it seems to do it several times a minute.
I am also wired (cat6), with HP Procurve switches, so I think the speed is ok. To my PC I get upto 85MB/s read, and about 35MB/s write to the ReadyNAS v2, and thats thru 25m of cat6 cable and 2 switches, where as the WDTV and the ReadyNAS are on the same switch, with only about 2m of cable.
I was just trying to watch a 4.5Gb mkv file today, and it made it to 57mins before playing up, but then it just did so constantly every 10-20 secs. After I post this I am going to finish watching it from a USB stick to see how that goes.
The other reason that I need to fix this is because sometimes I copy a file to the NAS and it does not show up thru the Media Server section (so that I can play it via DLNA) for days.
On the ReadyNAS I have these services running (SMB / NFS / ReadyDLNA / UPnP / HTTP / HTTPS). I have given the WDTV Live Streaming permission to read/write to the NAS and there are a few “.wd_tv” directories.
I only use “.avi” and “.mkv” files. My “.avi” files are a max of about 700Mb, and I created them just for my little girls tv shows as when I first started converting DVD’s to files it was for her to play on an old Xbox1 (modified) which could play only “.avi” really. About a year and a bit ago I started converting my own collection to a Synology NAS (2bay) but after wiring the house up so everyone can use the NAS we ran out of room so I recently (easter time) bought the ReadyNAS (4bay) for movies and tv shows, and we all use new and old wdtv devices to play to the tv. When the newer WDTV Live Streaming plays up, it can be with only me in the house and no computers or other devices turned on (except the Synology NAS / Netgear ReadyNAS / WDTV Live Streaming / TV / Fridge [i.e. I physically turned everything else off to make sure it was not some kind of interference]).
Well it worked fine for the last 60mins of the movie, being played from a USB stick. So in my case it is definately something to do with either the ReadyNAS or the Switch. I will go post on the Netgear forums, but other posts I have made there have gone totally unanswered, so I do not have high hopes.
I tried running some movies from my Synology NAS and they run perfectly.
I have found that, in Network Sharing Mode, anything where the video bit rate is over 1.5Mbps it becomes unplayable as described above, however, I tried re-encoding a movie at 1.25Mbps and it played fine, but looked like garbage. It is obviously something that is just terrible about the ReadyNAS. After owning the Synology and the Netgear, I would never ever ever never ever recommend a Netgear ReadyNAS, the Synology may be more expensive, but it is like comparing a Ferrari with some cheap chinese knock off.
I have a WDTV Live Hub and a Netgear ReadyNAS NV+ v2 connected by a Netgear Gigabit Switch and cat6 cables and all my movies are DVD rips in the iso format.
Have you both tried using the Linux Shares under Network Share. You will have to enable it in the Network Settings on your SMP. I think Linux Shares seems to be more forgiving, because I could only get this to work weeks before I managed to get Windows Shares to be recognised by the Hub.
I use Network Share (Windows Shares) and my settings for my WDTV Hub and the ReadyNAS are below. They work for me and all the movies play without any problems. I have included links for to two jpg’s which are SMB and NFS settings from the ReadyNAS dashboard.
IP address: 192.168.168.20 (Manual) IP address: 192.168.168.168 (Default)
Subnet mask: 255.255.255.0 (Manual) Workgroup: WORKGROUP
Gateway and DNS are 0.0.0.0
Workgroup: WORKGROUP
SMB Share Access NFS Share Access
Everyone: Read/Write X Any Host: Read/Write X
X Allow Anonymous access
IP Address
192.168.168.10 (Laptop)
192.168.168.20 (WDTV Live Hub)
Protocol-specific Settings
Automatic Permissions: X
Folder Creation Group Rights: Read/Write
Folder Creation EveryOne Rights: Read/Write
File Creation Group Rights: Read/Write
File Creation Everyone Rights: Read/Write
Thanks stearm, unfortunately this didn’t help me, but it helped to clean up/understand what I needed so that excess waste was removed. I also really appreciated the pics as they made it easy to follow. I added in my IP addresses to that “Allow Anonymous access” area. As far as I can see our systems are now nearly identical.
It disturbs me, that I can easily get 60MB/s read to the PC (I have had up to 85MB/s read), but I can’t even get my media player to ask for 1MB/s which is about all some movies will require whilst playing, without the constant wait/catch up symbol of death. The biggest movie I have is 28GB, but goes for 4 hours, so I would assume that that is less than 2MB/s required.
I’ve submitted an issue regarding nfs over wireless, no eta on when or if WD will fix
Gambler71 wrote:> It disturbs me, that I can easily get 60MB/s read to the PC (I have had up to 85MB/s read), but I can’t even get my media player to ask for 1MB/s
how are you coming up with these numbers
the numbers regarding your PC access sound reasonable, but your WD number sounds like a guess
that said I have seen smb test speeds on the WD as low as 8 Mbps which is about the same as 1 MB
I tried NFS but it appears to be even slower/glichier.
how are you coming up with these numbers
I used a calculater called “TTCalc.exe”, can’t remember where I found it, but if you know the length of the movie and the size of the file, you can back calculate the speed. For example a 28.2GByte file that goes for 4hrs33mins calculated a speed of 2 Mega Bytes / sec (16Megabits).
As for the PC to NAS read/write, I used a stop watch, plus looked at what Win7 reported, Win7 was pretty close to correct so I just wrote those numbers, but I hand calculated with “TTCalc.exe” a couple to check them.
It disturbs me, that I can easily get 60MB/s read to the PC (I have had up to 85MB/s read), but I can’t even get my media player to ask for 1MB/s which is about all some movies will require whilst playing, without the constant wait/catch up symbol of death. The biggest movie I have is 28GB, but goes for 4 hours, so I would assume that that is less than 2MB/s required.
Very frustrating.
Hope you realize that speeds like 60 MB/s require Gigabit Ethernet. The WD TV Live SMP supports only Fast Ethernet (max possible speed of 100 Mb/s or around 12 MB/s). So such speeds are not possible to the SMP.
Could you perhaps say briefly how you solved your problem? The thread you linked to is fairly long with lots of back and forth that isn’t going to be of interest to most people. Would be great to have you concisely state what the problem was and how you fixed it!
Well I set up my system exactly as stearm (page 1) said:
WDTV Live Hub (firmware 2.07.17) Netgear ReadyNAS NV+ v2 (firmware 5.3.7)
IP address: 192.168.168.20 (Manual) IP address: 192.168.168.168 (Default)
Subnet mask: 255.255.255.0 (Manual) Workgroup: WORKGROUP
Gateway and DNS are 0.0.0.0
Workgroup: WORKGROUP
SMB Share Access NFS Share Access
Everyone: Read/Write X Any Host: Read/Write X
X Allow Anonymous access
IP Address
192.168.168.10 (Laptop)
192.168.168.20 (WDTV Live Hub)
Protocol-specific Settings
Automatic Permissions: X
Folder Creation Group Rights: Read/Write
Folder Creation EveryOne Rights: Read/Write
File Creation Group Rights: Read/Write
File Creation Everyone Rights: Read/Write
Files and Folders (both SMB and NFS)
Folder Owner: nobody
Folder Group: nogroup
Folder Owner Rights: Read/Write
Folder Group Rights: Read/Write
Folder EveryOne Rights: Read/Write
except I changed the IP addresses to suite my network.
I also turned on flow control:
I installed the SSH add-on to the NV+ v2 (partner addons [http://www.readynas.com/?cat=36]) and used a program called putty to login in as "root", with the admin password.
I used the command "ethtool -a eth0" (no quotes obviously)to determine the status of pause frames on the NV + v2.
I used the command "ethtool -A eth0 autoneg on rx on tx on" to enable the pause frames on the NV + v2.
Lastly I restarted the ReadyNAS, and walla, it works now.
Hope you realize that speeds like 60 MB/s require Gigabit Ethernet. The WD TV Live SMP supports only Fast Ethernet (max possible speed of 100 Mb/s or around 12 MB/s). So such speeds are not possible to the SMP.
As stated, the speeds were tested to my computer (I have not stated I tested it to the SMP, those are only estimates of what would be needed in order to play a file, the biggest file / time I have is probably The Hobbit at 23Gb and 2hrs49mins which means it needs around 2MB/s).
I already have my Share set with read/write by everyone and allow guest access is on. Works fine for the older gen WD media player but not this new one.
I was on the phone yesterday for over 1 hour with WD. He wanted me to delete the .wdtv directory and so I did but still did not work. I noticed that the new gen model does not even re-create that directory. The older gen recreated it and still works fine
well, quite a few websites claim the SMP is 10/100/1000
but nothing on official WD site states 10/100/1000
I can check with ifconfig when I’m home, but yeah just a gimick either way
but if it’s true that it’s 10/100
I’ll put this out there, with the older WD Live
I have seen cases where the autonegotiate had issues
ie. 10/100 on WD and 1000 on NAS or PC causes issues
while it’s not a good work around, some people fixed there issues by changing the NAS or PC to 10/100 to match the WD, but personally I’d never do that
I have too many other devices that can use the full speed from my server
it should probably also be noted the largest individual blu-ray I’ve ever owned was approx 45 Mb/s so a 100 port is plenty for streaming, most average 20 - 30 Mb/s
WD sent me an RMA, it also does not work and now they are sending another unit. I don’t get it, seems thats all they know what to do is send a new device. 2 devices work exactly the same (i.e they don’t) and now a 3rd is on it’s way.
