I have a library of about 500 video files stored on a 3tb WD MyBook Live.
Until very recenty everything was going fine – I had “Get Content Info” on my WDTV Live checked to manual only, and when I asked it to “get info”, it did so perfectly. Recently, it has stopped doing this, claiming for every file that “No content info” was found – even for files I previously had info for. This is incredibly frustrating, as the media library is one of the main things I use on the WDTV Live.
Here is what I’ve tried so far:
Resetting to factory settings
Clearing media library (having backed up all xml and metathumb files)
Setting to automatic scraping of metadata
Nothing has worked, and after clearing the media, I was getting the “not content info found” error for EVERY file on my hard-drive, even the almost 500 that previously had full metadata filees.
Cany anyone help here at all? What should I do? I need the media library to be fully functioning, if it’s not there’s no point keeping the WDTV, which is a real shame, because I’ve had it for 6 months and been very pleased.
I’m on Firmware version 1.15.10, and my part number is WDBGXT0000NBK.
