This app is not working for me. I have remote access enabled. I can log into my live duo see the shares on the drive when I try to access a share I get the error Device Offline This device is inaccessible: only local files are available.
I have rebuilt the server.
I have rebooted the drive.
I have rebooted the iphone and ipad.
Remote access is enabled.
This drive because of how slow it is and the software because how buggy it is become a larger disappointment everyday.
I have an Airport Router so it does not support upnp exactly. But I can access the drive no problem on the internet and I can access the shares on the drive no. It just will not let me see any of the files.
OK . . . so you can connect fine and see the device. You can see the shares and but you cannot see any of the files. Right?
From your response I am assuming it is not a NAT problem but if it is you could manually try forwarding TCP 443 and TCP 8080 to your internal IP.
Does it behave the same when you have a local connection (connected to wireless)? If yes my guess is that you have an access control problem. Create a new user and ensure it has access to the files via PC.
Try then to connect using those credentials. I haven’t really enough to help further at this stage. Will try to replicate if the kids don’t bother me on the weekend.
