Media Library problems

WD Legacy Products WD TV Live Hub Discussions
1

Hi

Is there any way of telling how far the hub is when compiling the media library? Or is there a faster way of doing it? I have seen a program called wdtv hubgen will this do it?

I have set my hub to compile the media library which it has been doing for nearly 2 hours the hub wont pick up any commands from the remote control but the white light is flashing on the front of the hub

Any ideas??

Cheers

Matt

2

No and No is the answer to be honest.

Are you totally powering off all the time for this to be an issue for you.

1 Like
3

No i have just put everything onto a large USB hard drive I have about 3-4tb of audio and video and have just connected it - when I had data shared across hub and a different usb hd never had this problem…

normally only takes 5-10 mins…

have downloaded the latest firmware too…    …was that a bad idea?

everything will be left in standby when not in use. Never powered down or as rarely as possible!

Cheers

4

If its not looking like its going to finish. Its maybe better to do a factory reset, or at least do a media library off then on again.

Going to a new firmware can cause problems. Maybe a factory reset is the best bet.

I will tell you this much, one thing that is not consistent, is the WDTV Live Hubs consistency… :slight_smile:

5

will factory resest delete anthing like data or themes?

thanks for your help!!

6

No it will all be fine.

But its the only way to start from fresh really. I cheated a bit as well and just left clean hard drives with all movie sheets and anything else put away in seperate folders, anything to stop the Hub from tripping itself up.

A firmware update should really wipe everything, but it seems like it does help soemtimes, as does kicking it around a room. :slight_smile:

7

ok will give it a go its even locked out on the network cant even acces it…

8

HI seem to have gone backwards rather than forwards the hub will not see the usb drive it is making the usb drive work but will not acknowledge it as a source. the hub is just flashing the white light on the front…

not sure what to do now…   …is it worth downgrading firmware?

any help would be appreciated

thanks 

9

I am powering off all the time… Should I not?

10

hub now talking with usb drive but after 24 hours still says compiling media library… 

any ideas!!!

Cheers

11

Hi crash613

Did you power off completely?

If so, did you always eject the drive before powering off?

If you don’t eject that can cause problems!

12

I have never ejected a drive in any of the WD boxes I have. Especially with the firmwares we have had over the years, most of the time you were ripping out the power cable at the back to switch the bloody things off. :slight_smile:

Never had any problems.

13

Hi mattpeds

Have you tried doing these in this order

  1.   Turn media library off.

  2.   Get content info set to manual only.

  3.   Clear Media Library.

  4.   Delete the .wd directory on your usb drive.

  5.   Reset the device.

  6.   Turn back on and wait til it’s all booted up.

  7.   Turn Media Library back on.

I had a media library that would not finish compiling. I left it 3 days. 

14

Hi wdtvhub,

Not really had any problems myself either… There have been several occasions where I have had no option but to pull the power cord. And touch wood. No problems so far. But there are some that have… so was just a thought.

Of course now that I have said about not having problems. :wink:

15

QUOTE:

Hi crash613

Did you power off completely?

If so, did you always eject the drive before powering off?

If you don’t eject that can cause problems!   END QUOTE

I am not the OP…  i was just wondering… as it seems i have been shutting down all the way and it takes a while to boot back up.  I am using a Harmony One remote, and that shuts it down all the way.  I just found a workaround online and am going to give it a try.  Hopefully that will put it in sleep mode so other devices can still access the server.

this really is a learning process

16

Hi,

I certainly don’t shut down all the way anymore. Seems to take forever to get to a usable state. :wink:

Think we’re all still learning. 

Hope it works for you!

17

mattpeds wrote:

Hi

 

Is there any way of telling how far the hub is when compiling the media library? Or is there a faster way of doing it? I have seen a program called wdtv hubgen will this do it?

 

I have set my hub to compile the media library which it has been doing for nearly 2 hours the hub wont pick up any commands from the remote control but the white light is flashing on the front of the hub

 

Any ideas??

 

Cheers

 

Matt

If you go to My Media Library and pick one of the views you should be able to see the folders and files appear. It make take a while to appear if you have a lot of files. The response of the Hub to the remote may be slow as well whilst the Media Library update is running. If you can see some of the files, but the compile seems to be “stuck” it may have found a file that is having problems reading.

To test if the Media Library is working correctly just add one small folder and see if the Media Library compiles that quickly. If you are using the latest firmware the Media Library Manager will let you add and update individual folders. It is a big improvement in my opinion. You can add a few folders, let that compile, then add some more.

Hope this is useful.

18

mattpeds wrote:

No i have just put everything onto a large USB hard drive I have about 3-4tb of audio and video and have just connected it - when I had data shared across hub and a different usb hd never had this problem…

 

normally only takes 5-10 mins…

 

have downloaded the latest firmware too…    â€¦was that a bad idea?

 

everything will be left in standby when not in use. Never powered down or as rarely as possible!

 

Cheers

If the Media Library is compiling okay with the other hard disk, but has a problem with the large hard disk, there could be a compatibility problem. What are the two USB disks you are using?

19

@badmem

one thing i neglected to mention what that included in the 3tb of data are over 10,000 music files… i guess this will slow things? on top of 400 movies and 1000’s of photos…