Hi,
I recently bought the WD TV Live media player. I downloaded some .mkv files in which video is running but there is no audio.
the files are “BluRay.1080p.x264.AC3-5.1-PeN.mkv”
Please help…
Sid
Can we assume that they play OK on your computer?
Use mediainfo to post info on the movies.
My comp does not have a high def display…
Sid
When you start playing the movie on the WDTV, does a little pop-up come up that says “Audio: AC3” or something of the sort?
No such pop up comes…
Sid
Have you tried pressing Option and the cycling through the audio tracs (if any) with ok?
Cocovanna
The options in sound shows only one:
1/1: English AC3 (Digital) but there is no sound???
Help…
Sid
Are you plugged into a surround sound audio video receiver (AVR), or direct into a TV?
If direct to TV, you might need to change your audio output to Stereo. My TV won’t play AC3 (digital) but my AVR does.
Switching to Stereo will downmix the AC3 and you should get audio on your TV again. :)
Settings > Audio/Video > Audio output
Pixel…thanks for the advice…that worked for me!!! 
I have some of my movies in .mkv format. The video is working fine, but there is no audio. When i try to play the movie it says (Digital) or something similar to it. The movies are in my Hard disk. I have connected the hard disk to WD media player. I have connected the TV to the WD media player using a HDMI cable. Then I have an optical cable running from WD media player to my Samsung 5.1 home theater receiver. Still the audio is not working. Am I missing something? Should i setup something in the WD media player or in the home theater receiver. I would appreciate your help.
If the Live is set to “digital” then any surround sound audio must be decoded. If you are running newer firmware go to the video/audio settings and make sure the setting has the optical out enabled for sound decoding. Then your Samsung receiver must be set for that cable AND must be able to decode whatever the audio is.
Otherwise, change the settings in Audio/video to “Stereo” and the Live will attempt to play in stereo through it’s audio outputs (but not through the optical cable).
Finally, if you can’t get any of this to work, post the MediaInfo information on the file you are trying to play.
hello,
My WD TV Live is connected to my Onkyo Receiver with optical cable and wd tv live is set to ‘Digital’ out. I have many .mkv files and all play/sound fine, except this only one movie with no audio. It plays/sounds fine on my pc.
Herebelow is the MediaInfo and I appreciate your help to solve the problem.
Complete name : D:\movies\movies\Daredevil\Daredevil.2003.DirCut.720p.BluRay.DTS.x264-ESiR.mkv
Format : Matroska
File size : 4.37 GiB
Duration : 2h 13mn
Overall bit rate : 4 697 Kbps
Movie name : Daredevil Director’s Cut (2003)
Encoded date : UTC 2010-08-05 05:31:39
Writing application : mkvmerge v4.1.1 (‘Bouncin’ Back’) built on Jul 3 2010 22:54:08
Writing library : libebml v1.0.0 + libmatroska v1.0.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 12 frames
Muxing mode : Container profile=Unknown@4.1
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 13mn
Bit rate : 3 944 Kbps
Width : 1 280 pixels
Height : 540 pixels
Display aspect ratio : 2.35:1
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.238
Stream size : 3.58 GiB (82%)
Title : x264 @ 3944kbps
Writing library : x264 core 64 r987 e71168d
Encoding settings : cabac=1 / ref=12 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=umh / subme=7 / psy_rd=1.0:0.0 / brdo=1 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=0 / 8x8dct=1 / cqm=2 / deadzone=8,6 / chroma_qp_offset=-2 / threads=6 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / wpredb=1 / bime=1 / keyint=250 / keyint_min=25 / scenecut=40(pre) / rc=2pass / bitrate=3944 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=50000 / vbv_bufsize=40000 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.10
Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 2h 13mn
Bit rate mode : Constant
Bit rate : 755 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Stream size : 719 MiB (16%)
Title : DTS 5.1 @ 768kbps
Text
ID : 3
Format : **bleep**
Codec ID : S_TEXT/**bleep**
Codec ID/Info : Advanced Sub Station Alpha
+++
thanks
marman wrote:
Writing application : mkvmerge v4.1.1 (‘Bouncin’ Back’) built on Jul 3 2010 22:54:08
http://www.bunkus.org/videotools/mkvtoolnix/faq.html#header_removal_compression
You should download mkvmerge 4.0.0, and remux the file with it.
WeeDee wrote:
marman wrote:
Writing application : mkvmerge v4.1.1 (‘Bouncin’ Back’) built on Jul 3 2010 22:54:08
http://www.bunkus.org/videotools/mkvtoolnix/faq.html#header_removal_compression
You should download mkvmerge 4.0.0, and remux the file with it.
thanks a lot weedee, it worked like a charm, problem solved.
