How do I solve the above issue with the WD app?
First, what WD device do you own and what device/operating system are you using? I guess you think we all have great ESP!!
First time I’ve posted here, so here we go: Using Windows 10S (surface laptop).
My Cloud external hard drive 2TB
Are you trying to connect to a remote My Cloud or a My Cloud on the local network?
Can you reach the local network My Cloud Dashboard using a web browser?
Basically more information is needed for others to assist.
Not sure of the terminology. I can access the My Cloud data via the Web login and via the apps on my iPhone/iPad.
I think I’m trying to access the data on the local network as the app WD icon appears under ‘My PC’ - I can access some but not all my files through this?
Does that help?
Can you post a screen shot?
Are you trying to use Windows File Explorer to access the My Cloud on the local network?
