Update firmware failed - NAS WD PR4100

Hi, I’m facing with my NAS WD PR4100, Firmware update failed when I try downgrade from OS5 to OS3. Now I can not connect with my nas using IP, can not SSh, can not do anything except power off. I have tried hard reset with 4s or 40s but Error still display on screen. Could you please help me fix this error, Many thanks.

Poor me, hope someone can save me :frowning:

Hi, thanks for read!

I have resolved and confirm we can downgrade OS5 to OS3. Thanks