This has really got me at my wit’s end. I have the latest firmware (updated as of 10/8/2013). My setup is that I have movies on an external USB hard drive, and my music on the internal hard drive of the TV Live Hub.
I have 256 CDs stored on the internal drive in FLAC format. When I bring up my music, and begin to navigate page by page, I can get about three screens in before my WDTV Live Hub craps out and re-boots. Then I have to wait during the re-boot for it to slowly compile my media library (again) while it tells me that the local storage drive has been removed.
After enough minutes go by, eventually it sees the internal drive, I can bring up my music and see it but when I get about 4 “next page” views in, it freezes once again. Reboots, can’t see internal hard drive right away, chugs along for several minutes, finally I can see my music. Repeat ad infinitum.
I am soooo tired of this **bleep**. This has not gotten better with all the updates. This device is becoming a worthless paperweight. Why is it having such a terrible time compiling my media library and keeping it that way without blowing up time and time again?
I use Apple Lossless compression on iTunes on an AppleTV at work and I don’t have these kinds of problems.
Suggestions are welcome. I’m disgusted with this product at the moment. Same problems have plagued this device for over one year. Each successive firmware update does nothing to make my music more accessible.
The wall wart is plugged into a hefty MonoPrice extension cable. I don’t see how that would affect the power it draws. Upon looking into this further, what is happening is that the system believes it is overheating (temps above 65c) and it re-boots in 5 seconds. I took the case apart using a guitar pick to avoid scratching anything. The one chip which is hot is the graphics chip. And this leads me to believe we have the same generic problem as plagued Nvidia graphics chips across entire classes of laptops a few years ago. I am making some modifications and we shall see.
I thik separating the music from movies, music on the internal drive, movies on the external is a wise idea and I’ve moved that way. I have also checked the music titles and done a lot of manual cleaning. I don’t think odd characters are the issue. The system is re-booting after being on for not that many minutes. Today, upon closer inspection, I disocvered that it was doing this when the system believed it was getting too hot (temp. above 65c) which leads to a shutdown in 5 seconds for safety reasons. So the issue is what is causing the board to overheat or at least think that it is overheating?
That chip does seem to run hotter than we would like.
I do run small fans across all (3) of my WD hubs. It seems to help.
I even went so far as to turn that area directly above that chip into a grill. Made several dremel slots. It looks factory, but I really don’t think it was needed or worth the time. Only did it to (1) of the (3) and see no difference. I also open & clean my hubs, at least once a year.
The wall wart is plugged into a hefty MonoPrice extension cable. I don’t see how that would affect the power it draws. Upon looking into this further, what is happening is that the system believes it is overheating (temps above 65c) and it re-boots in 5 seconds. I took the case apart using a guitar pick to avoid scratching anything. The one chip which is hot is the graphics chip. And this leads me to believe we have the same generic problem as plagued Nvidia graphics chips across entire classes of laptops a few years ago. I am making some modifications and we shall see.
Well just so ya know, there were issues when the hub first came out with them being plugged into bars and such. It could still be power problems and I would try to locate a wall wart that meets the specs and try it just to rule it out. Not positive but low voltage could be making it get hot too.
Here’s the deal: even with a fan pointed at the case, I still get the infamous “temperature over 65C, system will shut down in 5 seconds.” To make things really interesting, I trained a thermal imager on the unit. I saw readings of 40+C but never anything approaching 65C. Most of the points on the logic board were around 28/30C or lower. The hottest spots were between the RealTek Crab emblazoned chip and chip just north of that towards the back outputs/inputs. That area was hotter than the Sigma chip.
So I am getting an error message that is not borne out by accurate temperature readings from both the bottom and top of the system board in this unit. I conclude it is a piece of **bleep** and will move on. Could it be a bad wall wart? I doubt it. Maybe but the temp readings do not confirm the error messages.
Are you now saying that you get an actual message about the 65C. You never mentioned in your first post that you were getting any message. In fact you said that the temp problem was only discovered on further investigation.
Here’s the deal: even with a fan pointed at the case, I still get the infamous “temperature over 65C, system will shut down in 5 seconds.” To make things really interesting, I trained a thermal imager on the unit. I saw readings of 40+C but never anything approaching 65C. Most of the points on the logic board were around 28/30C or lower. The hottest spots were between the RealTek Crab emblazoned chip and chip just north of that towards the back outputs/inputs. That area was hotter than the Sigma chip.
So I am getting an error message that is not borne out by accurate temperature readings from both the bottom and top of the system board in this unit. I conclude it is a piece of **bleep** and will move on. Could it be a bad wall wart? I doubt it. Maybe but the temp readings do not confirm the error messages.
Please check your private messages and reply with the information requested.
